News

Onshore vs. Offshore
July 16 th , 2007

Differences, pros and cons of either support options

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250 free calls!
March 13th , 2007

Sign up for 1 year of support and receive your first 250 support calls free.

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Welcome to Customer Resource Services, Inc

Reporting

Reporting is key to running a first class support department. Our company provides you with all the proper reports you needs to determine problems or trends in your support calls and emails. We can work with you to determine the best categories and required information to report on. We have the ability to adjust to your needs and send you Daily, Weekly, and Monthly reports so you are always in touch with what is going on in your department.

See a sample phone log here. These logs can be customized to fit your business needs. Click Here.

 

 
   
 
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