Welcome to Customer Resource Services, Inc

Managed eCRM and CRM implementations

Are you spending more money on support services than you would like to? Are your customers contacting you regarding simple questions that should be easily found online? If you answered yes to either of these questions then it is possible your online CRM is not working properly or you need one for your customers.

Our support staff has years of experience setting up and managing CRM sites. We can help you determine the top support related questions and answers and adjust them to be available at the top priority spots and also improve exisiting questions and answers to be more clear for the customers questions

• Live Telephone Support
• E-mail Support
• Live Chat Support
• Web Based Self-Help
• Knowledge Creation and Management
• Training Solutions
• Busy Season Overflow
• Product Launch Assistance

• Development, Implementation, and Ongoing Management of a CRS “Instant On” Technical Resource Center™
• Presales and Sales Support Solutions
• Technical Writing Services
• Managed eCRM and CRM implementations
• Marketing Resources
• Reporting