Welcome to Customer Resource Services, Inc

Presales and Sale Support Solutions

Customer Service and Technical Support are just the tip of the iceberg of what CRS can support. We also handle Presales and Sales support for many of our clients. This support ranges from Personal Consumers, Business Support and Retail Store support. We can help address any question pre or post sale questions on your product line.

• Live Telephone Support
• E-mail Support
• Live Chat Support
• Web Based Self-Help
• Knowledge Creation and Management
• Training Solutions
• Busy Season Overflow
• Product Launch Assistance

• Development, Implementation, and Ongoing Management of a CRS “Instant On” Technical Resource Center™
• Presales and Sales Support Solutions
• Technical Writing Services
• Managed eCRM and CRM implementations
• Marketing Resources
• Reporting